Returns & Exchanges
Returning or exchanging items & refunds
- How do I return my purchase?
- How long does it take to get a refund?
- How do I return a gift that was sent to me?
- Do I have to pay for shipping when I return an item?
- Do your pre-paid labels cover international returns?
- I printed out my label and misplaced it. How can I retrieve it again?
- How does it work when returning an item purchased with a Gift Certificate or Gift Card?
- How do I return orders shipped in multiple boxes?
- I only see the option to return my order through UPS on the website. Am I able to return through USPS instead?
- I returned the wrong item by mistake. What do I do?