How long does it take to get a refund?

It can take up to 30 days for your return to be inspected and processed for a refund once it is received at our fulfillment center. In certain circumstances refund time frames may be longer. Once your qualifying return is approved, Zappos will issue your refund.

Depending on your method of payment, please allow the additional timeframe for your financial institution to make funds available in your account:

• Debit or credit cards: up to 10 business days;
• international cards: up to 30 business days;
• PayPal transactions: up to 30 business days;
• AfterPay payments: up to 20 business days;
• and Zappos gift cards: up to 24 hours.