How do I return a gift that was sent to me?

For assistance with returning a gift you received, please call the BeCool Shoes Support Team at 1-800-111-1111 for assistance returning the item.

Please note that in order to assist you, our team will need the phone number, first and last name, tracking number or shipping address of the person who gifted you the item. Typically, a return will be refunded to the original purchaser's method of payment. However, we would be happy to assist you with a gift return, and issue you a gift card for the return.