How do I return my purchase?

Item(s) may be returned for a full refund to your original form of payment within 60 days of purchase. However, please note that:

• Items indicated as Final Sale merchandise are sold as-is and do not qualify for returns.
• Items part of a site-wide sale or promotion are eligible for return unless otherwise stated.
• Returns must be unworn, in the state you received them, and in the original packaging.
• Some items ship with an attached security tag, and merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund.

If you have a BeCool Shoes account, sign in to manage your orders and returns. If you checked out as a guest, click the Order Number in any of your order-related emails (confirmation, shipping, or delivery) to start your return.